Head of Hotel Services
Ref: CYG05627

  • Location
  • Cygnet Clifton Clinic, Clifton Lane Clifton, Nottingham, NG11 8NB
  • Salary
  • £10.20 per hour
  • Hours
  • Full Time
  • Cygnet Health Care have been providing a national network of high-quality specialist mental health services for more than 30 years.

    With us, you’ll work in a vibrant, supportive culture tailored to help you thrive.

    Cygnet Hospital Clifton is a 24-bed specialist low secure service for men with a personality disorder, who also present with complex mental health needs and challenging behaviours.

    We are currently recruiting for a Head of Hotel Services to lead the ancillary team within the Hospital including Kitchen, Maintenance and Housekeeping staff.

    You’ll be working 40 hours per week in a hospital setting.

    In this role you will:

    • Ensure that the highest standards of hospitality, cleanliness and up keep of the hospital are provided within budgetary requirements.
    • Supervise and arrange training for ancillary staff in the use of all equipment and hygiene procedures.
    • Ensure statutory Health and Safety standards in the hospital.
    • Provide appraisals to the ancillary team, setting realistic Key Performance Indicators.
    • Represent the Hotel Services/ancillary team at governance meetings.
    • Be the lead and main contact for Hotel Services during internal and external inspections.
    • Take overall responsibility for ordering products in respect of requirements for ancillary/hotel services.
    • Ensure the security of the Hospital is maintained at all times.


    We are looking for people who have:

    • Previous management/supervisory experience
    • Experience of housekeeping/domestic work and/or maintenance work and/or management of a kitchen within Hospital / residential care environment
    • Knowledge of COSHH and Electrical Cleaning Equipment
    • Ability to Supervise and Coach individuals
    • Health & Safety training, HACCP Training and Food safety Training
    • Polite & professional, with a positive attitude to internal & external quests at all times
    • An excellent communicator able to liaise with people at all levels
    • Able to work on your own initiative, as part of a team & under supervision


    Why Cygnet? We’ll offer you…

    • Strong career progression opportunities
    • Expert supervision & support
    • Employee referral scheme
    • Pension scheme
    • “Cycle to work” scheme & employee discount saving

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  • Job Description
  • Job_Specification_Head_of_Hotel_Services_114374_.doc

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