IMT Service Desk Engineer
Ref: CYG10897


  • Location
  • Joyce Parker Hospital, Lansdowne Street, Coventry, CV2 4FN
  • Salary
  • Competitive Depending on Experience
  • Closing date
  • 30/09/2020
  • We are currently looking for a Service Desk Engineer to join our IT team at Cygnet! 

    *** Please note this role will be based at Cygnet Health Care IMT Office, West Park House, 207 Torrington Avenue, Coventry, CV4 9AP ***

    The Purpose of this role is to train and teach the individual how to support and maintain the below systems and software. Part of this role will be to provide high quality ICT support to all our Cygnet sites through the delivery of good customer service and technical support via number of avenues such as telephone, email, remote support and face to face.

    The role will include logging and managing support requests on our internal Service Desk system, problem diagnosis, work allocation and resolution while working to Service Level Agreements. It requires an excellent understanding of, and commitment to good customer service, along with a solid understanding of I.T.

    Get in touch for more info (lenaahmed@cygnethealth.co.uk) or click apply now!

     

  • Job Description
  • IMT_Service_Desk_Engineer.docx

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