Governance Assistant (1 year Fixed Contract)
Ref: CYG10229

  • Location
  • Cygnet Stevenage, Graveley Road, Stevenage, SG1 4YS
  • Salary
  • £21,000-£25,000pa dependant on experience
  • Closing date
  • 14/08/2020
  • Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care.

    If you want to make a difference and ensure people can achieve their goals and get the most out of life, then we would love to welcome you to the team.

    The role of the Governance Assitant will be to provide efficient administrative systems in support of the Quality Improvement Framework and Audit Strategy and across the hospital. To understand the functions and operational matters of the QA Team, and to prioritise and time manage the administrative workload appropriately to meet specific deadlines. Supporting the Audit Committee’s coordination of the program of audit linked to the Quality Improvement Framework. In so doing develop and maintain electronic database of all audits throughout the audit cycle. Providing the administrative support for the ongoing review and maintenance of CQC evidence. Administrative support for Clinical Governance and Service Delivery using appropriate quality assurance systems.

    Job role:

    • Provide administrative systems to ensure that the Quality Matters Programme is co-ordinated and delivered in an efficient manner.
    • To ensure that the administrative requirements to support CQC evidence are kept up to date and meet the standards of the regulating organisation.
    • In conjunction with the Senior Management Team update local policies and procedures to compliment corporate guidance.
    • To establish and implement audit management systems
    • To apply appropriate quality assurance standards to the administrative systems
    • To coordinate papers for Quality and Compliance meetings as specified and maintain the data input for the relevant dashboards. Support Clinical Governance Meetings within the hospital through minute taking, collating information and preparing agendas
    • To coordinate data analysis to support the hospitals’ annual governance report.


    You will:

    • Excellent interpersonal skills
    • Working knowledge of creating complex formula’s for auditing purposes.
    • Strong working knowledge of mathematical and analytical skills
    • Experience of utilising common IT software systems, Word Processing, Spreadsheets and Databases
    • Experience of administrative systems associated with audits and service improvements
    • Ability to set up efficient administrative systems for large numbers of work streams
    • General administrative experience
    • Experience of working within a small administrative team
    • Ability to work on own initiative and to deadlines
    • An ability to minute complex meetings
    • Ability to produce statistical reports on an annual basis as part of annual quality monitoring


    Some of the benefits of this role include:

    • 28 days annual leave
    • Length of service awards
    • Fully paid comprehensive induction training for all new starters
    • Paid DBS/PVG
    • Free parking
    • Courtesy meals and refreshments whilst on shift
    • Shopping and entertainment discount scheme (over 800 retailers)
    • Cycle to Work scheme
    • Training and development opportunities


    Due to the nature of work within our organisation, the successful candidate will be required to have a DBS check carried out.

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