Quality Assurance Manager
Ref: CYG10168


  • Location
  • Cygnet Harrogate, 23 Ripon Road, Harrogate, HG1 2JL
  • Salary
  • Up to £55,000pa DOE
  • Hours
  • Full Time
  • Closing date
  • 29/07/2020
  • Give your career a positive change.

    At Cygnet Health you’ll have the chance to make a real impact on patients/residents and their families. You’ll be exposed to all kinds of new challenges and responsibilities, to ensure you continue learning and developing as you go.

    As part of an organisation with an outstanding reputation for innovation in the sector, you’ll benefit from a vibrant culture tailored to help you thrive, whatever your level or career goals.

    Make a bigger difference to your career and to patient/resident care with us.

    Previous experience in a similar role or working as a Registered Manager/Hospital Manager is essential.

    Key Tasks – Summary

    The Quality Assurance Managers roles have been designed to support and assist senior managers in the delivery of a high quality service by:

    Using a measured approach (e.g. KPI trends) to develop quality at local level through use of Overarching Local Action Plans and other quality improvement tools.

    Maintaining and improving corporate standards, policy and procedures relating to Regulatory guidance, good practice and Legislation. Ensuring documentation is maintained in a standard and consistent format company-wide.

    To complete Pre-Regulatory Inspection audits when required, Full quality audits as per the annual schedule and Thematic Audits monthly in liaison with the Head of Quality and Operations Director.

    Working alongside Registered Managers highlight service deficiencies, non-conformities and risk, providing support to develop action plans to rectify.

    Advising on local systems and procedures required for service management and audit.

    Supporting local units, sharing learning and best practice by attending and participating in local integrated governance meetings within their region.

    Advising on training requirements as a result of legislative or regulatory requirements.

    To work closely with all relevant parties to coordinate operational audit activity within the region and ensure copies of the reports are held as evidence learning is communicated to all relevant parties

    Collating centrally and distributing company wide information/advice in support of other key tasks.

    We're looking for people who have:

    • Excellent communication skills and the ability to be a good team player
    • Experience of working within a similar role

    Good understanding/knowledge of Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and Care Quality Commission (Registration) Regulations 2009.
    • A genuine desire to make a real difference in people’s lives
    • A full driving licence*.

    Why Cygnet?

    Working for a company who improve lives on a daily basis
    Dynamic, diverse working environment with real ability to influence change
    Growth business
    25 Days annual leave plus Bank Holidays
    Employee Discount Scheme
    Regular coaching and support

    Please note: successful candidates will be required to undergo an enhanced DBS check.

    Ready to make a positive change? Please click on the ‘apply now’ link below.

Back to search Email to a friend Apply now